Shipping & Delivery

SHIPPING INFO

Free Shipping on order over $50 and 30-day Returns

Now we only accept payment method: Paypal.

We have put a lot of focus on making sure the items get delivered to our customers as quickly as possible. You will receive your order in 10-20 business days from the date that it is placed.

VERIFICATION
A confirmation email will be sent to you once the order is authorized and verified. We begin preparing your order immediately after it is verified. With this sort of time frame, it makes it difficult for us to change or cancel your order, however, we will do our best to support your request.

PROCESSING
It normally takes 3-7 days for us to process your order and takes 1-3 business days for the items marked with “Priority Dispatching” to be ready for shipment. Please note that this does not include holidays and weekends.

SHIPPING
It usually takes about 15-25 days to arrive through the standard shipping, we promise 15-30 to account for weekends, natural disasters, and parades on your postal carrier's route.

FREE Standard（20-30 business days if ordered by 11 AM PST, Monday to Friday）

Postal (15-25 business days if ordered by 11 AM PST, Monday to Friday): $7.99
Express (8-15 business days if ordered by 11 AM PST, Monday to Friday): $14.99

Please be informed that you need to provide a contact number for order logistics delivery in remote areas within Canada and the United States (Hawaii, Alaska, etc.).

Orders placed on weekends or national Holidays will be processed the following business day. 

Already ordered, but need to make an upgrade? Text, call or email us, we can help! 

Call: +86 19924732983
Email: support@paukee.com

SPECIAL SITUATION REMINDER (About COVID-19 )
Due to the severe global situation of the COVID-19 epidemic and the suspension of most flights, the freight capacity of major routes has been greatly reduced. The control measures adopted by various countries will directly affect capacity, freight, processing speed and delivery time. The specific impact time will vary from country to country. Please wait for 10-20 days more after the estimated time of arrival.
If you have any further questions, please contact our customer services at support@paukee.com.